Director of Administrative Services


Management of all administrative functions including personnel, compliance with state and federal regulations, and insurance contracts.  This role will oversee the direct management of the following: Human Resources, Payroll, Training and Communication Specialist and Information Technology.


Under the direction of the Executive Director, the Director of Administrative Services participates in the development and implementation of administrative practices and procedures as a member of the Executive Team.


In conjunction with the Chief Financial Officer (CFO), participates in the negotiation of lease and insurance policies.  Interprets complex laws, regulations and legal requirements pertaining to Regional Center administrative services.

Oversees and directs all personnel management activities including selection, training and evaluation of staff; provides expert advice on all employment law matters; serves as member of the management negotiation bargaining team and advises management and employees on interpretation of collective bargaining agreements; acts as administrator for all insurance plans.

Train and support management with the interpretation and understanding of the Collective Bargaining Agreement, including the progressive discipline process.

Support the Administrative Office Supervisor with office operations and facilities management as it pertains to building leases.

Support the Training and Communication Specialist with the development of new hire training modules along with ongoing retention training.

Support the Training and Communication Specialist with agency communication on social media and website platforms to communicate information related to agency news, emergency preparedness and upcoming events.

Act as the designated HIPAA Privacy Officer as outlined in the Regional Center State contract. This role will be responsible for working closely with the IT department to ensure and train on HIPAA compliance and partner with designated HIPAA Security Manager to assess potential security breaches.

Conduct special studies on business operations; assists the Executive Team in administrative grievances; confers with State agencies on administrative issues; attends Board meetings and makes presentations.


Any combination equivalent to graduation from college with a Bachelor’s Degree in public or business administration or a related field, and five years of responsible general administrative experience which included personnel and supervisory experience; or a Master’s Degree in public or business administration, or related field, and three years of administrative experience which includes, personnel and supervisory experience, preferably in the field of human services.

Minimum qualifications may be waived depending on the agency’s need for specialized skills (such as language abilities).


Knowledge of principles and practices of organization and management; knowledge of current Human Resources procedures and practices knowledge of employment laws and regulations; ability to train and supervise subordinate personnel; ability to interpret and analyze statistical data; ability to prepare statements and reports; ability to interpret and apply collective bargaining agreements; ability to establish and maintain positive working relationships with staff, board members, persons with developmental disabilities and their families, vendors and State agencies.


Possession of a valid automobile driver’s license and minimum legal automobile liability insurance.

Senior Professional in Human Resources (SPHR) or Society for Human Resource Management – Senior Certified Professional (SHRM-SCP) certification preferred.

Salary Range

$126,900 – $170,064 with opportunities for 5% increases annually


We offer our employees an all-inclusive compensation and benefits plan, including:

Medical, Dental and Vision Insurance
Life Insurance and Long Term Disability
Retirement plan – CalPERS
Vacation Time and Sick Leave
Training and Orientation
Paid Holidays

Company Overview

At North Bay Regional Center we believe that all people with developmental disabilities should have the same opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure that we achieve our goals daily.