Service Coordinator

Company Overview

At North Bay Regional Center we believe that all people with developmental disabilities should have the same opportunities as are available to all other citizens.  As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure that we achieve our goals daily.

Who We Serve
North Bay Regional Center provides advocacy, services, support, and care coordination to children and adults diagnosed with intellectual and developmental disabilities and their families in Napa, Sonoma and Solano counties.
We partner with community-based organizations and agencies to empower our clients to thrive and live as independently as possible within the geographically, culturally, and ethnically diverse communities we serve.

Are you passionate about providing support and caring for individuals with developmental disabilities?  Are you looking for an organization where we help our clients achieve their goals and dreams? North Bay Regional Center is a nonprofit private corporation that contracts with the Department of Developmental Services to coordinate services and supports for individuals with developmental disabilities.  At North Bay, we’re promoting opportunities by supporting choices for people with developmental disabilities.

North Bay Regional Center serves over 10,000 people living within the geographic boundaries of Napa, Sonoma and Solano counties. Guided by our NBRC Mission and Values to assist people with developmental disabilities to obtain the services and supports needed to live as others do in the community, NBRC has established Strategic Goals to guide our efforts in focused areas: employment, independence, community access and family supports.

NBRC is committed to being a culturally and linguistically competent agency, striving to provide the services that our diverse clients and families need in their unique circumstances. We also value the contributions that our diverse staff bring to the agency.

Note: Bilingual Spanish/English skills are preferred.

Job Description

Are you passionate about providing support and caring for individuals with developmental disabilities? Are you looking for an organization where we help our clients achieve their goals and dreams? North Bay Regional Center is a nonprofit private corporation that contracts with the Department of Developmental Services to coordinate services and supports for individuals with developmental disabilities. We are looking for a Social Services Case Manager to join our dedicated team of Service Coordinators. At North Bay, we’re promoting opportunities by supporting choices for people with developmental disabilities; in the role of Social Services Case Manager you will be responsible for managing the delivery of services to regional center clients including those with intensive physical or emotional needs, ensuring that the client’s Individual Program Plan and its objectives are pursued.

Job Responsibilities

Our Social Services Case Managers are responsible for using person-centered planning to assists clients in use of public and private resources before using regional center funds to purchase services.

Additional responsibilities of the Social Services Case Manager include:

Monitoring vendor services and verifying that services are delivered in accordance with the purchase of service authorizations

Evaluating the effectiveness of clients’ Individual Program Plans; ensuring that appropriate community resources are made available to the client

Conducting annual reassessments of clients’ developmental status in conjunction with the interdisciplinary team

Conducting client assessments on an occasional basis

Job Requirements

To qualify for the Social Services Case Manager role you must enjoy working with clients and assisting people with developmental disabilities.

Additional requirements of the Social Services Case Manager include:

Bachelor’s Degree in a field which offers content related to developmental disabilities (i.e. Social Work, Psychology, Counseling, Special Education, and/or Nursing)
Master’s Degree preferred
3 years’ experience working with individuals with developmental disability
Bilingual language ability (Spanish to English) is highly desirable!

A note regarding NBRC’s expectations regarding remote, hybrid, and home-based work…

All employment at NBRC requires face-to-face, in-person interactions with NBRC clients, family members, community, and co-workers. Candidates for employment must live within commute distance to their preferred NBRC office, as well as the geographical location of their assigned clients.  While 100% remote work is not available to NBRC employees, a hybrid work arrangement with a blend of in-office and home-based work may be available for new employees after successfully demonstrating achievement of performance expectations following at least 3 months of in-office work.

Benefits

At NBRC, we offer our employees a comprehensive benefits package, including:

• CalPERS Retirement Plan
• CalPERS Medical Insurance Plans, with generous employer contributions
• Dental Insurance, with zero cost for employee only coverage
• Vision Insurance, with $5/month employee cost share for employee only coverage
• Flexible Spending Accounts for Medical and Dependent Care
• 100% Employer Paid Life Insurance
• Generous vacation and sick accrual policies
• Employee Referral Reward Program
• 15 Paid Agency Holidays/year
• CalPERS 457 Supplemental Retirement Plan

• Bi-lingual language differential:

• For those speaking , reading and writing other than English – $200 per month
• For those speaking a language other than English – $150 per month
• For those using American Sign language – $200 per month

Salary Range

$59,244 – $65,340 with opportunities for 5% increases annually