Service Coordination

The primary goal of North Bay Regional Center is to provide support services that allow individuals with developmental disabilities to live as independently as possible. To achieve this goal, Service Coordinators assist individuals in securing needed services through referral or purchase, by coordinating service programs and by advocating for provision of services through other community agencies. To ensure services are meeting the identified needs, service coordinators may monitor service plans through quarterly, annual, or triennial service planning team meetings.

To better understand the role of the Service Coordinator, please watch the video below.

Please note, not all services discussed in the video are available at every Regional Center.


Assessments are provided following the initial application for services, during the intake and assessment period. These are done for the purpose of establishing eligibility for Regional Center services and also to provide the basis for an initial Individual Program Plan for eligible individuals. Service Coordinators continue assessing for service needs and changes to services being received throughout the lifetime of an individual receiving regional center services.

Individual Program Plan (IPP) or Individual Family Service Plan (IFSP)

After an individual is found to be eligible for Regional Center services and needs are identified, a written plan is developed. This plan is called the Individual Program Plan (IPP) or Individual Family Service Plan (IFSP) for children 0-3 years of age. Both include goals and objectives designed to meet client/family needs. The IPP is updated every three years and may be modified, or addended, as service needs change. The IFSP is updated every 6 months as developmental goals are assessed.

Purchase of Services

In securing services and supports, the Planning Team considers natural supports and community agencies first. The Regional Center may purchase services that are necessary and not available through other organizations, which may include:

  • Supported Employment
  • Behavioral Training
  • Independent Living Services
  • Infant Programs and Services
  • Licensed Residential Placement (parental reimbursement fees may be required for minors)
  • Respite Services
  • Adult Day Programs
  • Supported Living Services
  • Transportation Access Plans