Every year state regional centers like NBRC enter into performance contracts with the state Department of Developmental Services to provide and coordinate services. In an effort to continue reducing disparities between different ethnic groups regarding accessing and receiving services needed, this year NBRC has added satisfaction goals to its performance plan. NBRC will utilize baseline National Core Indicators (NCI) data that states the number/percent of individuals who are satisfied with services to identify actions that will address disparities; and analyze data related to services making a difference in helping to keep a family member at home to reduce barriers identified.
Public input is critical to our efforts to reduce disparities and we encourage your feedback. Take a look at our Plan by clicking here and give us your input by clicking here.
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