DDS – Office of the Ombudperson

Office of the Ombudsperson

The Department of Developmental Services (Department) received funding through the 2022 Budget Act to establish an Office of the Ombudsperson to assist individuals and/or their families who are applying for or receiving regional center services regarding the Lanterman Developmental Disabilities Services Act. Beginning December 1, 2022, this new Office will be available to provide information, facilitate resolutions to disagreements and complaints, make recommendations to the Department, and compile and report data.

The following is contact and webpage information for the Office:

  • Toll-free telephone number: 1 (877) 658-9731. Calls will be answered on workdays by an Ombudsperson staff member during the hours of 10:00 a.m. to 3:00 p.m. Outside of these hours, the caller will be able to connect to the Office’s voicemail via automated options. Ombudsperson staff will return the call by close of business the next workday.
  • Email address: Ombudsperson@dds.ca.gov
  • Webpage: Office of the Ombudperson

Holiday Closure

NBRC will be closed on Friday, December 30, 2022 and Monday, January 2, 2023 in observance of New Year’s Eve and New Year’s Day. For non-medical emergencies, our after-hours service remains available at 1-800-884-1594. Happy a safe and Happy New Year!

Public Meeting January 17th at 11:00 a.m.

Notice for: AB 637 Proposal and Notice of Public Meeting

 

December 29, 2022

 

North Bay Regional Center (NBRC) will be hosting a virtual public meeting on 1/17/2023 at11:00 am, to discuss a proposal that will be submitted to the Department of Developmental Services (DDS), requesting to waive the use of the statewide median rates, associated with the following service codes: 056, 115, 116, and 117; pursuant to Welfare and Institution Code § 4691.9 (a),.

This request will include NBRC’s current vendored and new Psychologists providing Intellectual and/or Autism Evaluations. This waiver will afford NBRC, the ability to complete timely eligibility reviews for prospective applicants. NBRC is confident waiving this statue will increase provider availability, and as a result, accelerate the timeline for eligibility determination for client/ family access to Regional Center Services. NBRC estimates this waiver will increase purchase of service spending by $232,144 per year, directly related to psychological evaluations. NBRC will in addition, utilize the enhanced rate to address the need for Bilingual Psychologists to support non-English-speaking clients and families. A competitive rate will allow NBRC to support our three diverse catchment areas consisting of Sonoma, Napa, and Solano counties more effectively. Last, to accomplish the goal of inclusion, diversity, and equity, NBRC needs to provide competent rates to hire qualifying English, Bilingual and Bi-cultural service providers to serve our marginalized populations.

 

This request in accordance with Title 17 Sections: CCR § 52082, CCR §57300 (c),

CCR § 57210(a)(19) and Welfare Institution Codes (WIC) WIC 4691.9 (a)

 

Please join us to review this proposal:

When: January 17, 2023 at 11:00 am

Where: Via Zoom (phone or video)

Written Comments: Can be submitted to vendor@nbrc.net through 1/31/23.

 

Zoom Information:

https://us02web.zoom.us/j/85750388931?pwd=c3RLOThKL3pJMU9HbkVUd0JZK0NmZz09

Meeting ID: 857 5038 8931

Pass code: 396787

 

Call in Information

Dial by your location

+1 669 900 6833 US (San Jose)

Meeting ID: 857 5038 8931

Pass code: 396787

Love On The Spectrum U.S. is Casting!

Are you 18 years or older, on the autism spectrum, and interested in dating? The producers of Love On The Spectrum U.S., an Emmy-Award winning documentary on Netflix, are currently casting for those who might be interested in being a part of the series! Please refer to the flyer for more details.

Board Meeting – January 4th at 6pm

The Next Board Meeting is on January 4, 2023 at 6:00 pm via Zoom.

Please click the link below to join the Zoom Webinar:

https://us02web.zoom.us/j/89709687840?pwd=QjlIcTc0dzBBNXA2OEpLanVjOFltUT09

Or Telephone: 1 669 900 6833
Webinar ID: 897 0968 7840
Password: 912329

Please contact (707) 256-1224 for information or accommodations. Spanish translation services are provided.

Se Habla Español

January 4, 2023 Board Meeting Packet

Christmas Eve & Christmas Day Holiday Closure

NBRC will be closed on Friday, December 23, 2022 and Monday, December 26, 2022 in observance of Christmas Eve and Christmas Day. We will resume business on Tuesday, December 27, 2022.  For non-medical emergencies, our after-hours service remains available at 1-800-884-1594. May your holidays be filled with warmth and cheerful celebration!

Thanksgiving Holiday Closure

NBRC will be closed on Thursday 11/24 & Friday 11/25 in observance of Thanksgiving. We will resume business on Monday, 11/28. For non-medical emergencies, our after-hours service remains available at 1-800-884-1594. To all our wonderful clients and families, may this Thanksgiving bring you the same joy you bring to others every day! Happy Thanksgiving!