National Core Indicators Public Meeting July 6, 2022

Please join North Bay Regional Center (NBRC) at our Board of Director’s meeting on July 6, 2022 at 6 p.m. for a presentation on the National Core Indicator Survey.  These surveys gathered information from individuals served by NBRC and families to see how satisfied they are with the services received.  These surveys also allow the Department of Developmental Services to monitor the performance of California’s developmental disabilities service system and assesses quality and performance among regional centers.

When: July , 2022

Time: 6:00 p.m.

Where: Zoom

Passcode: 912329

If Connecting Via Phone: 897 0968 7840

Passcode: 912329

Languages: Spanish translation will be available


To read more about NCI and see NBRC’s survey results, CLICK HERE for the DDS page

Disparity and Equity Public Meetings March 16th and 23rd

Join us for a Public Disparity and Equity Presentation!

See how NBRC purchases services, and provide input into changes that NBRC can make to decrease disparities. You will have an opportunity to identify challenges to accessing and using NBRC services, explore suggestions for overcoming barriers in service delivery, and share successes!

We hope to see you there!

Miércoles 16 de Marzo de 2022

10:00 a.m. a 12:00 p.m. Presentación en español

Súmese a la Reunión vía Zoom

ID de la Reunión: 899 9348 5316

Código: 475759

Para participar por teléfono: +1 669 900 6833


Wednesday, March 23, 2022

10:00 a.m. to 12:00 p.m. Presentation in English

Join Zoom Meeting

Meeting ID: 836 1022 3525

Passcode: 087502

Call In:  +1 669 900 6833

For more information, contact:

Courtney Singleton:


Mental Health Survey

Hello NBRC Community,

CA Service System Survey

NBRC is partnering with the Center for START Services (CSS) at the University of New Hampshire’s Institute on Disability/UCED as part of the expansion of START services in California. Part of this process is to gather input from our community on the current mental health needs for individuals with Intellectual/Developmental Disabilities (IDD) and mental health needs (IDD-MH).  The goal is to determine what services are currently working well in our area and where improvements are needed. This list of questions is intended to learn from you about existing services in your community for people with IDD-MH, including persons with autism. This survey includes services that may be funded by regional centers, county mental health/behavioral services or insurance.

Please rate each question listed using the scale found below and put additional explanations in the space provided.  When responding about service availability in your community, please think about community as the area in which you or the people that you serve can realistically access needed services. At the end of the survey, we welcome you to identify any additional gaps in service effectiveness that you would like us to be aware of.

We are hoping to collect as many responses as possible from individuals working in or using any aspect of the service system (mental health, ID/DD services, education, drug/alcohol treatment, hospitals, justice, etc.), so please take a few minutes to both complete this survey by clicking on the link below, and then to forward this link to as many people within your organization and/or contact list as possible and ask them to complete it and forward it as well.

To begin the survey, please click on the below link

CA Service System Survey

DDS Directive – Vaccination Mandate

Below please find the latest directive from the Department of Developmental Services which summarizes the 9/28/21 California Department of Public Health Order.  Please pay particular attention to letter (e) below which mandates that all regional center and service provider employees must become vaccinated by November 30, 2021.


The new Public Health Order (PHO) requires full vaccination of the following individuals by November 30, 2021:

  1. All workers that work in Adult and Senior Care Facilities licensed by the California Department of Social Services (Community Care Licensing)
  2. All in-home direct services workers, including registered  home care aides and certified home health aides
  3. All wavier personal care services providers and In Home Support Services (IHSS) providers
  4. All hospice workers who are providing services in home or in a licensed setting
  5. All regional center employees as well as service provider workers, who provide services to a consumer through the regional center to individuals with developmental and intellectual disabilities, except for those workers who only provide services to a consumer with whom they live or who are a family member of the consumer for whom they are providing services.

The PHO states that all workers who are eligible for the live-in and family member exceptions outlined in sections b, c and e above must only provide services to a single household.

Exemptions and Record Keeping

The PHO allows for specified exemptions for religious beliefs or qualified medical reasons.  If a worker is exempted they must be tested weekly for COVID-19 and wear a surgical mask.  If a worker is exempted the employer must retain a record of the exemption and the workers weekly COVID-19 test results.

Employers must retain a record of vaccination for each employee.  Per the PHO record keeping includes: (1) full name and date of birth; (2) vaccine manufacturer; and (3) date of vaccine administration (for first dose and, if applicable, second dose)

Full Vaccination Defined

One does of a one dose vaccine such as Johnson and Johnson or both doses of a two does vaccine such as Pfizer or Moderna

Alternative Service Delivery Monthly Report Information 11/11/20

Alternative Service Delivery Monthly Report Information

Hello Non-Residential Service Providers,

This communications pertains to non-residential vendors that are providing Alternative Services. This specifically excludes vendors under the following service codes: 096, 109, 113, 896, 900, 902, 904, 905, 910, 915, and 920.

If you have been providing Alternative Services and have billed your monthly averages for the months of September, October and November, this information is for you. If you have continued to provide traditional services only, this does not apply to you.

Below is the latest guidance from the Department of Developmental Services (DDS) on the Alternative Service Delivery Monthly Report and a sample of the monthly report

Guidance Regarding Reporting Requirements for Alternative Nonresidential Services

Enclosure – Alternative Nonresidential Services Sample Survey

Next Steps:

By November 25, 2020 for the months of September and October 2020 that vendors provided Alternative Services, please complete the below report,

By December 5, 2020 for the month of November 2020 that vendors provided Alternative Services, please complete the below report

Additional guidance for future months will be coming from DDS.

COVID-19 (Coronavirus) NBRC Service Provider Information

Dear NBRC Service Providers,

We are reaching out to you today to provide general information and guidance from the Centers for Disease Control (CDC), the California Department of Public Health (CDPH) and County Offices of Public Health regarding the Coronavirus Disease 2019 (COVID-19).

NBRC leadership is continually monitoring changes of information about the Coronavirus in all three of our counties. We will continue to reach out to all of you when new information is released that is relevant to NBRC, the people we serve and our vendor community.  The best place to receive current information is from your local county public health department (links page 2), as they have the most recent information in your areas.

If, as a service provider, you suspect an outbreak of COVID-19 in your organization, please contact your local health department immediately and follow their instructions.  Please report a suspected or confirmed outbreak to NBRC and Community Care Licensing, as required by applicable regulations, using a Special Incident Form (SIR) and calling 707-256-1227.  If you have made any changes to your program that may impact client’s services, please let your Quality Assurance Liaison know.  If you are unclear who your Quality Assurance Liaison is, please call: 707-256-5376

The best way to prevent illness is to avoid being exposed to a virus.  However, as a reminder, the CDC recommends everyday preventative actions to help prevent the spread of respiratory diseases:

  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose and mouth
  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask:
    • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Informational Flyers: English Spanish Tagalog

Below are useful websites that are constantly updated with current information on COVID-19, (some are specific to certain geographic areas)

  • The World Health Organization (WHO)

  • The U.S. Center for Disease Control and Prevention (CDC)

  • Community Care Licensing

Provider Information Notice (PIN) for Adult and Senior Programs issued by Community Care Licensing.

  • Guidance for taking care of people at home who don’t need to be hospitalized:

The California Department of Public Health

County Offices of Public Health

It is important that we all stay informed and continue to implement measures recommended by the CDC, WHO and local County Departments of Public Health to keep ourselves and the individuals we serve healthy. Please know that I appreciate each of you for all of the work you do to support the people we serve, to live their best lives in the community.


Courtney Singleton

Director of Community Services

North Bay Regional Center

NBRC’s Local Development Priorities

Community Resource Development Plan FY 19/20 – NBRC’s Local Priorities

A Community Resource Development Plan (CRDP) is developed by each regional center in California with stakeholder input. This plan will be used to develop new resources for individuals with developmental disabilities living in the community.

NBRC gathered stakeholder input via survey and public meeting and determined the below local priorities for NBRC’s Community Resource Development Plan:

  • Day/Employment Programs for individuals with intense behavioral needs
  • Children’s Residential Services
  • Employment Services
  • Intense Behavioral Services for individuals with Autism
  • Respite for individuals with intense behavioral needs
  • Crisis Services-all ages

NBRC will submit its 2019-20 fiscal year Community Resource Development Plan to the Department of Developmental Services by June 14, 2019.  Once the plan is approved by the Department of Developmental Services, NBRC will publish Requests for Proposals asking service providers to develop new services to meet these priorities.

The 2017 Budget Trailer Bill, Assembly Bill 107, amended The Lanterman Act Section 4418.25 and added Section 4679, authorizing the Department of Developmental Services – when it determines that sufficient funding has been appropriated and reserved for a fiscal year for the Community Placement Plan (CPP) – to allocate the remaining CPP funds to regional centers for purposes of community resource development to address services and supports needs of consumers living in the community.

If you have additional input to provide on NBRC’s local priorities, please email  prior to June 14, 2019.