COVID – 19 FAQs

Have a question? Email NBRC here: COVID19questions@nbrc.net

or call us at 1-707-266-5367

Informational Flyers: English | Spanish | Tagalog

Dear NBRC Community,

North Bay Regional Center (NBRC) remains available to support you during this extremely challenging time.  Here is the current status of our offices:

• Due to the current shelter in place order in Sonoma, Solano and Napa Counties, our offices are no longer open to the public.  However, our staff are working remotely and can be contacted by phone or email.

Our priority is to ensure the health and safety of those we serve and make sure that essential services continue.  If you have questions or need assistance, please don’t hesitate to contact us at (707) 256-1100 in Napa and Solano Counties or (707) 569-2000 in Sonoma County. If you have an urgent need outside of office hours, please call (800) 884-1594.

Thank you and take care,

Gabriel Rogin, Executive Director

Frequently Asked Questions (FAQs)  for our Clients and Families:

ENGLISH  |  SPANISH

DDS COVID19 FAQ Individuals Families 03/25/2020

Virus Safety for People with Developmental Disabilities

Frequently Asked Questions (FAQs) for our Service Provider Community:

ENGLISH|  SPANISH

Letter from Courtney Singleton, Director of Community Services

Remote & Alternative Services Billing Forms and Samples

DDS Directive 01-071720 – Providing and Claiming for Nonresidential Serv…

Use NBRC Forms for:

• Certification of Remote and Alternative Services Delivery

• Quarterly Report of Remote and Alternative Service Delivery for Nonresid…

Samples for:

• COVID-19 Protection Plan Verification SAMPLE

• Remote and Alternative Services Delivery Log SAMPLE

Link to DDS Directives:

https://www.dds.ca.gov/corona-virus-information-and-resources/

Below are useful websites that are constantly updated with current information on COVID-19, (some are specific to certain geographic areas)

• The World Health Organization (WHO)

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/technical-guidance/risk-communication-and-community-engagement

• The U.S. Center for Disease Control and Prevention (CDC)

https://www.cdc.gov/coronavirus/2019-ncov/faq.html

• Community Care Licensing

Provider Information Notice (PIN) for Adult and Senior Programs issued by Community Care Licensing.

• Guidance for taking care of people at home who don’t need to be hospitalized:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-home-care.html

The California Department of Public Health

• https://www.cdph.ca.gov/

County Offices of Public Health

https://www.countyofnapa.org/2739/Coronavirus

https://www.solanocounty.com/depts/ph/ncov.asp

https://sonomacounty.ca.gov/Health/Public-Health/