Transparency & Accountability

North Bay Regional Center strives for transparency in our business operations.  The following documents are posted in accordance with The Welfare and Institutions Code section 4629.5. For more information, visit the DDS Transparency Site.  

The Department of Developmental Services (DDS) monitors the actions and efforts of Regional Centers to ensure they meet statutory, regulatory and contractual obligations, and uphold the values of the Lanterman Act, the legislation guiding the developmental services system in California. For information, visit  North Bay Regional Center Dashboard or for all Regional Center data:  Regional Center Oversight Dashboard.

APPEAL, COMPLAINTS, COMMENTS

click here for information re: Consumer Rights and Complaints Process (section 4731 of Welfare and Institution Code)

AUDITS & FINANCES

CPA/INDEPENDENT AUDITS

• CPA Independent Audit 2019
• Independent Audit Report – NBRC 2018
• NBRC Financial Statements Audit Year End June 2017
• Independent Audit Report – NBRC 2017
• Independent Audit Report- NBRC 2016
• NBRC-Financial-Statements-Audit-Year-End-June-2016
• Independent Audit Report – NBRC 2015
• Independent Audit Report – NBRC 2014
• Independent Audit Report – NBRC 2013
• NBRC-Financial-Statements-Audit-Year-End-June-2012
• Independent Audit Report 2010

HOME AND COMMUNITY BASED SERVICES AUDITS

• HCBS Waiver Follow up Report NBRC 2018
• TCM NHR Audit 2017
• 1915i SPA Audit 2017
• NBRC HCBS Report 2017
• NBRC HCBS Report 2015
• NBRC TCM-NHR Report 2015
• MW Audit 2013
• MW Audit 2011

DDS FISCAL AUDITS

• DDS Fiscal Audit FY 2016-17. 2017-18
• DDS Fiscal Audit FY 2014-15, 2015-16
• DDS Audit 2012-2014
• DDS Audit 2010-2012;
• DDS Audit 08-10;
• DDS Audit 06-08;
• DDS Audit 04-06

CONTRACT AWARDS

• 1819 RFP Awardees
• Contracts Awarded through RFP
• Non CPP RFP May 2018

SUPPORTED LIVING SERVICES

• Final SLS Contract + Exhibits 2 12 15
•  SLS Vendors Over $250000

COMMUNITY PLACEMENT PLAN (CPP)

• CPP Contract Awards 2015-16
• CPP Contract Awards 2016-17
• CPP Contract Awards 2017-18

NBRC VENDORS

• vendors 2019
• Vendor list 2018
• Vendors-2017

PERFORMANCE PLANS

NBRC strives to meet or exceed our performance goals each year. Click below to see how we are doing:

• NBRC 2019 PC Year End Report
• Performance Contract Plan 2020
• NBRC 2018 PC Year End Report
• Performance Contract Plan 2019  
• NBRC 2018 Local Policy Outcomes Year End Report
• Performance Contract Plan 2018
• NBRC 2017 Local Policy Outcomes Year End Report
• NBRC 2017 PC Year End Rpt
• NBRC Performance Plan 2017
• NBRC 2016 PC Year End Rpt
• NBRC 2016 Local Policy Outcomes Year End Report
• NBRC Performance Plan 2016
• NBRC 2015 Year End Report
• NBRC 2015 Local Policy Outcomes Year End Report
• NBRC Performance Plan 2015
• NBRC 2014 Year End Report
• NBRC Performance Plan 2014
• NBRC Year End Report 2013
• NBRC Performance Plan 2013
• NBRC 2012 Year End Report
• NBRC Year End Report 2011

 BOARD POLICIES

• Board Policy for RFP Process
• Board Policy Resource Development
• Board Policy Limited Conservatorships
• Mental Health Services Act Project
• NBRC Board Meeting Agendas & Approval of Minutes
• NBDDS Bylaws 2019
• Purchase of Services Policies (see individual policies below)

1. Behavior Analysis Services                        
2.  Clinical and Medical  Services
3. Day Care Services                                        
4.  Durable Medical Equipment and Construction Services
5. Employment First
6. Incontinence Supplies
7.  Independent Living Services Policy
   
8. Intake and Assessment Services                 
9.  Legal and Confidentiality
10. Living Arrangement Services                      
11.  Respite Services
12. Supported Living Services
    
13. Transportation Services
14. Limited Conservatorships
    
15. Resource Development
16.  Requests for Proposals

ASSESSMENT TOOLS

Transportation Request Form

Hourly Template for Monthly Supportive Living Services

Hourly Template for Monthly Supportive Living Services- exception

Respite Worksheet

NBRC OPERATIONS POLICIES

• NBRC Conflict of Interest Policy
• NBRC Whistleblower Policy
  

• Whistleblowers Are Protected
• TRANSPARENCY AND PUBLIC ACCESS POLICY
• NBRC-Zero-Tolerance-Policy-813

CONFLICTS OF INTEREST NOTICE

Jose Ayala Conflict of Interest Statement 2016-17

SALARY & BENEFITS REPORT

Salary Survey 2020

Benefits Summary 2020

Administrative Expenditures Survey FY 18-19

ETHNIC DIVERSITY & EXPENDITURES REPORTS

Per recent amendment to the Lanterman Act (Section 4519.5 of the Welfare and Institutions Code), all regional centers are required to provide a report of our expenditures across identified demographic groups (e.g., by disability, by age, by race or ethnicity, or by language) and to hold a public meeting with stakeholders regarding the data.

NBRC collaborates with the Department of Developmental Services to prepare this report. We encourage you to keep limitations to this report in mind when reviewing the data.

For example:
• Due to limitations in the statewide Uniform Fiscal System, not all expenditures can be reflected in this report. For example services that we purchase under a contract, such as some supported employment services, transportation, etc are not counted in this data.
• It also does not include authorized expenditures for services which have been provided but have not yet been billed to the regional center by service providers.
• This report does not reflect services in Individual/Family Service Plans that are funded by MediCal, Supplemental Security Income, health plans, etc

For more information, see links below.

• Regional Center Ethnic Grouping
• Notice of Language Services
• Residence Type Codes

NBRC 2019 Expenditures Report

Disparity Funds Program Presentation 19.20

Disparity Proposal comment form         Disparity Proposal comment form_Spanish

Disparity Annual Report FY 18.19

Feedback and Action Plan Cover Letter 2019

NBRC-Feedback-and-Action-Plan-for-2018-2019

NBRC 2018 Expenditures Report Presentation- Final English

NBRC 2018 Expenditures Report Presentation – Final Spanish

NBRC 2018 Expenditures Report

NBRC Expenditures by Ethnicity Report 2017

• NBRC Feedback and Action Plan for 2018

NBRC Expenditures by Ethnicity Report 2016

• Feedback and Action Plan for 2017

NBRC 2015 Expenditures by Ethnicity Data Report

• Town Hall Feedback & Action Plan for 2016                               

NBRC 2014 Ethnicity and Expenditures Data Report

• Town Hall Feedback & Action Plan for 2015

• 2013 NBRC Ethnicity and Expenditures Data Report

• 2013 ESPANOL NBRC Ethnicity and Expenditures Data Report

  • 2013 Full Data
  • Aggregate POS Data – Ethnicity FY 2012-13

• 2012 NBRC Ethnic Disparity Report

NATIONAL CORE INDICATORS

Welfare and Institutions Code, Section 4571 mandates the Department of Developmental Services (DDS) to identify and implement a nationally validated quality assessment tool that enables DDS to monitor the performance of California’s developmental disabilities service system and assess quality and performance among regional centers. The National Core Indicator (NCI) survey instrument was chosen as the quality assessment tool in 2009. NCI is a multi-state collaboration; Developmental disability agencies in forty-one states and the District of Columbia voluntarily participate in the NCI program. To read more about NCI and see NBRC’s survey results, click here for the DDS page.