Transparency & Accountability

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North Bay Regional Center strives for transparency in our business operations.  The following documents are posted in accordance with The Welfare and Institutions Code section 4629.5. For more information, visit the DDS Transparency Site.  

The Department of Developmental Services (DDS) monitors the actions and efforts of Regional Centers to ensure they meet statutory, regulatory and contractual obligations, and uphold the values of the Lanterman Act, the legislation guiding the developmental services system in California. For information, visit  North Bay Regional Center Dashboard or for all Regional Center data:  Regional Center Oversight Dashboard.

APPEAL, COMPLAINTS, COMMENTS

click here for information re: Consumer Rights and Complaints Process (section 4731 of Welfare and Institution Code)

AUDITS & FINANCES

CPA/INDEPENDENT AUDITS

HOME AND COMMUNITY BASED SERVICES AUDITS

DDS FISCAL AUDITS

CONTRACT AWARDS

SUPPORTED LIVING SERVICES

COMMUNITY PLACEMENT PLAN (CPP)

NBRC VENDORS


PERFORMANCE PLANS

NBRC strives to meet or exceed our performance goals each year. Click below to see how we are doing:

 


 BOARD POLICIES

  1. Behavior Analysis Services                        
  2.  Clinical and Medical  Services
  3. Day Care Services                                        
  4.  Durable Medical Equipment and Construction Services
  5. Employment First
  6. Incontinence Supplies
  7.  Independent Living Services Policy
  8. Intake and Assessment Services                 
  9.  Legal and Confidentiality
  10. Living Arrangement Services                      
  11.  Respite Services
  12. Supported Living Services
  13. Transportation Services
  14. Limited Conservatorships
  15. Resource Development
  16.  Requests for Proposals

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ASSESSMENT TOOLS

Transportation Request Form

Hourly Template for Monthly Supportive Living Services

Hourly Template for Monthly Supportive Living Services- exception

Respite Worksheet

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NBRC OPERATIONS POLICIES

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CONFLICTS OF INTEREST NOTICE

Jose Ayala Conflict of Interest Statement 2016-17

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SALARY & BENEFITS REPORT

Salary Survey 2020

Benefits Summary 2020

Administrative Expenditures Survey FY 18-19

 


ETHNIC DIVERSITY & EXPENDITURES REPORTS

Per recent amendment to the Lanterman Act (Section 4519.5 of the Welfare and Institutions Code), all regional centers are required to provide a report of our expenditures across identified demographic groups (e.g., by disability, by age, by race or ethnicity, or by language) and to hold a public meeting with stakeholders regarding the data.

NBRC collaborates with the Department of Developmental Services to prepare this report. We encourage you to keep limitations to this report in mind when reviewing the data.

For example:
• Due to limitations in the statewide Uniform Fiscal System, not all expenditures can be reflected in this report. For example services that we purchase under a contract, such as some supported employment services, transportation, etc are not counted in this data.
• It also does not include authorized expenditures for services which have been provided but have not yet been billed to the regional center by service providers.
• This report does not reflect services in Individual/Family Service Plans that are funded by MediCal, Supplemental Security Income, health plans, etc

For more information, see links below.

NBRC 2019 Expenditures Report

Disparity Funds Program Presentation 19.20

Disparity Proposal comment form         Disparity Proposal comment form_Spanish

Disparity Annual Report FY 18.19

Feedback and Action Plan Cover Letter 2019

NBRC-Feedback-and-Action-Plan-for-2018-2019

NBRC 2018 Expenditures Report Presentation- Final English

NBRC 2018 Expenditures Report Presentation – Final Spanish

NBRC 2018 Expenditures Report

NBRC Expenditures by Ethnicity Report 2017

NBRC Expenditures by Ethnicity Report 2016

NBRC 2015 Expenditures by Ethnicity Data Report
NBRC 2014 Ethnicity and Expenditures Data Report
ServByDiagnosisExp  NoneByDiagnosisLeg
NoneByDiagnosisExp NoneByDiagnosisSum
ServByResidence  NoneByEthnicity
ServByLanguageOvr  InsByResidence
ServByLanguage NoneByDiagnosisExp
ServByEthnicity  InsByLanguage
 ServByDiagnosisSum  InsByLanguageOvr
 ServByDiagnosisLeg  InsByDiagnosisSum
 ServByDiagnosisExp  InsByDiagnosisLeg
 NoneByResidence InsByDiagnosisExp
 NoneByLanguage Insurance by Ethnicity

NATIONAL CORE INDICATORS

Welfare and Institutions Code, Section 4571 mandates the Department of Developmental Services (DDS) to identify and implement a nationally validated quality assessment tool that enables DDS to monitor the performance of California’s developmental disabilities service system and assess quality and performance among regional centers. The National Core Indicator (NCI) survey instrument was chosen as the quality assessment tool in 2009. NCI is a multi-state collaboration; Developmental disability agencies in forty-one states and the District of Columbia voluntarily participate in the NCI program. To read more about NCI and see NBRC’s survey results, CLICK HERE for the DDS page.

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HOME AND COMMUNITY-BASED SERVICES (HCBS) FINAL RULE COMPLIANCE

In accordance with Welfare and Institutions Code section 4519.2(b), each regional center shall post Home and Community-Based Services (HCBS) Final Rule compliance information on its website, and shall update the information no less frequently than every six months.

The HCBS self-assessment was designed to be used statewide to measure providers’ current level of compliance with Final Rule regulations, and provide a framework for assisting providers with the necessary steps to align their services with these federal rules. At this time it is acceptable for providers to not be in compliance with all of the requirements; there is still time to develop transition plans to bring providers into compliance by March 17, 2023.

The below compliance information is based on provider self-assessment data pulled on September 1st, 2020. More information on HCBS Final Rule can be found here.