Transparency & Accountability


North Bay Regional Center strives for transparency in our business operations.  The following documents are posted in accordance with The Welfare and Institutions Code section 4629.5. For more information, visit the DDS Transparency Site




How are we doing? NBRC strives to meet or exceed our performance goals each year. Click below to see how we are doing:



  1. Behavior Analysis Services                                  j.  Clinical and Medical  Services
  2. Day Care Services                                                  k. Durable Medical Equipment and Construction Services
  3. Employment Options                                            l. Incontinence Supplies
  4.  Independent Living Services Policy
  5. Intake and Assessment Services                        m.  Legal and Confidentiality
  6. Living Arrangement Services                              n. Respite Services
  7. Supported Living Services                                   o.  Transportation Services
  8. Limited Conservatorships                                    p.  Resource Development
  9.  Requests for Proposals



Jose Ayala Conflict of Interest Statement 2016-17



Per recent amendment to the Lanterman Act (Section 4519.5 of the Welfare and Institutions Code), all regional centers are required to provide a report of our expenditures across identified demographic groups (e.g., by disability, by age, by race or ethnicity, or by language) and to hold a public meeting with stakeholders regarding the data.

NBRC collaborates with the Department of Developmental Services to prepare this report. We encourage you to keep limitations to this report in mind when reviewing the data.

For example:
• Due to limitations in the statewide Uniform Fiscal System, not all expenditures can be reflected in this report. For example services that we purchase under a contract, such as some supported employment services, transportation, etc are not counted in this data.
• It also does not include authorized expenditures for services which have been provided but have not yet been billed to the regional center by service providers.
• This report does not reflect services in Individual/Family Service Plans that are funded by MediCal, Supplemental Security Income, health plans, etc

For more information, see links below.

NBRC Expenditures by Ethnicity Report 2017

NBRC Expenditures by Ethnicity Report 2016

NBRC 2015 Expenditures by Ethnicity Data Report
NBRC 2014 Ethnicity and Expenditures Data Report
ServByDiagnosisExp  NoneByDiagnosisLeg
NoneByDiagnosisExp NoneByDiagnosisSum
ServByResidence  NoneByEthnicity
ServByLanguageOvr  InsByResidence
ServByLanguage NoneByDiagnosisExp
ServByEthnicity  InsByLanguage
 ServByDiagnosisSum  InsByLanguageOvr
 ServByDiagnosisLeg  InsByDiagnosisSum
 ServByDiagnosisExp  InsByDiagnosisLeg
 NoneByResidence InsByDiagnosisExp
 NoneByLanguage Insurance by Ethnicity


Welfare and Institutions Code, Section 4571 mandates the Department of Developmental Services (DDS) to identify and implement a nationally validated quality assessment tool that enables DDS to monitor the performance of California’s developmental disabilities service system and assess quality and performance among regional centers. The National Core Indicator (NCI) survey instrument was chosen as the quality assessment tool in 2009. NCI is a multi-state collaboration; Developmental disability agencies in forty-one states and the District of Columbia voluntarily participate in the NCI program. To read more about NCI and see NBRC’s survey results, click here for the DDS page.


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